Prevent Trend Micro removing BlackFog executable during cleaning
If you are running Trend Micro AV Security suite you may notice that it randomly removes legitimate applications like BlackFog Privacy while it is cleaning your computer.
Password protecting the uninstallation of BlackFog
When installing BlackFog on multiple machines within a family or corporate environment it is often necessary to ensure that the product is not disabled or removed.
Windows installer hangs
If you DO NOT have an active Internet connection or your firewall is blocking outbound connections then the installer will appear to hang as it tries to resolve application dependencies.
Unable to update or uninstall
When you try to update BlackFog Privacy to the latest version it will remove the older version first. If the older version of the installer has been corrupted or removed then it will not uninstall.
Silently installing BlackFog at the command line with MDM solutions
The BlackFog installer provides various options for mass deployment using standard MDM solutions on the market. To install BlackFog using these solutions, simply provide the /qn command line option and ensure you are running under elevated (admin level) privileges.
Is BlackFog compatible with Windows Servers
BlackFog is designed to run not only on desktop PC's using Windows 7 SP1 or later but is also compatible with Windows Servers from Windows Server 2008 R2 SP1 or later.
Does BlackFog collect personal information about me?
The short answer is NO. BlackFog is very conscious about Privacy and we do not collect information about you. In fact, BlackFog makes you aware of what information other applications are collecting and where all your information is going (whether you have consented or not).
Threat Detection warning when using AVAST Anti-virus
When using AVAST Anti-virus software you may receive a Threat Detection warning from BlackFog Privacy which may prevent some features of AVAST from working correctly.
Application is already running
If you receive the "Application is already running" message then you already have BlackFog Privacy running in the background. Version 1.1 and above will now bring the running application to the foreground for you automatically.
Signed Driver Error on Windows 7
In versions of Windows 7 with patches after January 1, 2016 the operating system will complain that the driver has not been digitally signed. While the driver has been digitally signed, it requires your machine to be updated with recent Windows patches to be recognized.