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FAQs

Do you support the Chrome Browser?

The initial release of BlackFog for macOS does not support Chrome because it requires support for Chromes QUIC network protocol. This is a low level protocol that uses UDP instead of TCP for web browsing. While BlackFog operates across the entire operating system using UDP and TCP, special handling is required for Chrome. An [...]

2025-02-10T20:49:52+00:00February 10th, 2025||

Does it work with the macOS Privacy Relay feature?

If you are using the Privacy relay feature under System Settings > iCloud > Private Relay you will notice less blockings than normal. This is because your system is redirecting traffic through iCloud and effectively hiding the destination of requests by some applications. While BlackFog will still pickup nefarious bad actors on other levels [...]

2025-02-04T17:52:12+00:00February 4th, 2025||

Does the mac agent work on an iPad?

No. To get the best protection BlackFog has designed each agent to work natively on each operating system. It is highly optimized to leverage the hardware using low level API’s. A specific version that operates on iPads will be available soon.

2025-02-04T17:06:52+00:00February 4th, 2025||

Why does it need so many clicks to install on macOS?

Apple takes security and privacy very serious. As a result they demand full disclosure when a product requires elevated permissions or installs system extensions like BlackFog requires. When you manually deploy the mac edition you will be asked to approve 3 things. Installation of a system extension Activate the network extension, and finally Allow [...]

2025-02-04T16:48:50+00:00February 4th, 2025||

Why did it take so long to get the macOS edition feature parity with Windows?

The macOS platform has undergone many changes over the last few years that has now made it possible to provide similar functionality to our Windows platform without reverting to raw kernel drivers. Apple has introduced system extensions that can be managed and deployed more seamlessly within the enterprise. We also took the opportunity to [...]

2025-02-04T15:33:56+00:00February 4th, 2025||