When running the BlackFog installer there are a number of command line options available for creating an installer log file to help debug any problems. In rare instances there might be missing software or insufficient patches on the machine for installation which can be difficult to diagnose. In these instances we suggest that a log file is produced to help debug the installation.
If you are using the exe based installer use the “/L*V” command as shown below to turn on logging and create the appropriate file.
If you are using the MSI installer then you can execute the installer using “msiexec” on the command line as follows.
This command will create a verbose log which offers a lot of information about the installation. If you are installing through an MDM solution please also refer to our guide for deployment.