BlackFog Logo

Software Update fails

When running software update from the Help menu the system returns with a message saying that the software signatures don’t match.

This error can happen if you are using versions of BlackFog prior to 3.5.1 which introduced a certificate change to the main application to support Microsofts new signing policies. The solution is to uninstall BlackFog from the Control Panel > Programs and Features. Then download the latest edition of BlackFog from:

https://www.blackfog.com/downloads

Then proceed with the normal installation. All settings and and licenses will be preserved and the update will now continue to work as before.

Was this article helpful?

Related Articles